Sales teams track their personal quota, their team quote, forecast gaps, and likely deals in their pipeline in a dashboard.

Be a fast mover in IT modernization.

Defense technology solutions from Salesforce help defense organizations deliver on the mission quickly and securely. They enable defense organizations to increase IT flexibility, enhance productivity, create decision advantages and safeguard sensitive data with a secure, compliant cloud environment.

Salesforce for Defense

Ready to see how Salesforce can increase mission readiness?

Modernize Personnel Operations

Salesforce streamlines workforce management while speeding up employee operations. With a unified view of employees and fast, digital operations, Public Sector organizations can transform hiring and recruiting, HR personnel actions, IT requests, and employee services — all within a trusted operations hub.

How it works:

From hire to retire, increase productivity with digitization for daily government employee tasks.

  • Hire candidates faster. Quickly launch customized digital sites to showcase career opportunities, capture candidate info, communicate with recruits, and guide them through every step of the hiring process.
  • Streamline everyday operations. Centralize HR, IT, and operational services in a unified administration hub with guided, digital flows designed to fast track employee requests.
  • Optimize workforce management. Easily assign training and anticipate skill needs with a complete view of employee capabilities, certifications, and competencies.
  • Elevate productivity with secure collaboration. Give employees a single tool to connect their teams and apps on a compliance enabled government cloud.

Maximize IT Agility

Securely unlock data from legacy systems, cloud applications, and third party systems both on-premises and in the cloud with an API-led approach. Then, quickly build and scale responsive apps using low code/no code tools.

How it works:

To deliver at the speed of mission, development cycles must be compressed, and flexiblity must be increased. Salesforce enables rapid application development, application consolidation, and simplified access to legacy systems.

  • Digitize processes and services with public sector apps. Accelerate time to value using government data models, components, and capabilities.
  • Build applications with clicks, not code. Empower department admins and business users to innovate faster with click-based configuration tools.
  • Elevate efficiency with automation. Easily create automated processes and resolutions to enable IT staff to focus on high priority issues.
  • Extend legacy systems. Integrate ERP or legacy systems to unlock data and scale on a flexible cloud platform.

Deliver Successful Case Outcomes

Support the full case management lifecycle by integrating critical data points from multiple systems into a single view. Empower caseworkers and clients proactively. When defense organizations create a single source of truth and give caseworkers purpose-built tools to meet the unique needs of their clients, successful outcomes increase, information silos decrease, and clients get the support they need.

How it works:

When agencies create a single source of truth and give caseworkers purpose-built tools to meet the unique needs of their clients, successful outcomes increase, information silos decrease, and clients get the support they need.

  • Guide caseworkers. With adaptive guidance, case managers can investigate, assess, triage, escalate, revisit, and plan according to the needs of the individual or case.
  • Reduce administrative tasks. Create simple automations with clicks so case managers can spend more time helping service members, not filing paperwork.
  • Get key context faster. See and understand the important moments, people, and life events around an individual or case at a glance.
  • Match services with needs. Create personalized care plans and benefits based on the client’s unique needs, strengths, and gaps. Monitor outcomes and flexibly adjust the plan with clicks.

Defense Technology Solutions FAQ

Salesforce puts your data into a trusted, cloud platform so defense organizations can deliver on the mission quickly and securely. This helps defense organizations increase IT flexibility, enhance productivity, create decision advantages, and safeguard sensitive data.

Common solutions include: Personnel Life Cycle Transformation, Case Management, Modernizing IT, Acquisition Management, Field Service, Education Services, and Defense Health Modernization. Defense organizations use Salesforce to deliver on the mission arcoss numerous use cases.

Salesforce is DoD Impact Level 5 authorized. For a complete of list of compliances, see: https://compliance.salesforce.com/en