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Latest ECS Insights
Work That Matters: Adam Tischler on Winning Elastic’s Certified Professional of the Year Award
Adam Tischler talks about his work on the CDM Dashboard and his recent Elastic Excellence Award.
How to Think About Customers in Government
To reap the benefits of customer experience (CX) strategies, a government agency must first know who its customers are. In agencies that don’t interact with the public, identifying customers can be a challenge.